RM Easiteach Support

Installing RM Easiteach

The RM Easiteach program will not run off your server. It is a simple executable file that you will install on the client machines. You can also install from the server. Here are some ways to install easiteach from your server.

Using Group Policy to install RM Easiteach

Installing RM Easiteach silently

Error Codes

Error 1305 - If you are getting this error the cd drive is having trouble reading the easiteach disc. Please copy the contents of the easiteach disc to a folder on your desktop then re-try the installation from there.

Using handsets in RM Easiteach

How to configure voting handsets and questions in RM Easiteach 3.3 or 3.4?

How to install eInstruction voting software?

Troubleshooting eInstruction voting handsets

How to install Turning Point ResponseCard IR voting handset drivers?

Troubleshooting Turning Point ResponseCard IR voting handset drivers?

How to install the Interwrite PRS voting handset drivers?

Troubleshooting Interwrite PRS voting handset drivers?

Dance Mat Software

If you can't see questions scroll across the screen you probably don't have adoble flash player installed on your computer. Please go to http://www.adobe.com/ to download flash and then try again. Please close the dance mat program when intalling flash.

Dance Mat

If you are having trouble getting your dance mat to work and you are using the rockfire usb adapter. Please check the following:

  • Check the playstation adapter that it is plugged into the usb adapter and make sure the arrow is facing up with the top of the adapter
  • Make sure the adapter is tightly plugged in
  • Now when you plug the adapter into the usb port make sure hardware is automatically detected and successful.
  • Once this is done you should see the green light activate on the top of the rockfire adapter
  • You can then open up the dance mat activities software and check that the dance mat is functioning properly
  • Minimize the dance mat window and check the padmon icon (red and black icon in system tray - lower right hand area of your task bar)
  • Double click on the icon and then try to step on the mat.
  • If the squares light up then the mat is working correctly

Adding resources into the Multimedia Bank

For example a $1 bill

Just browse to:

C:\Program Files\Research Machines\Easiteach\Multimedia\Money\American

Then copy and paste this graphic into the American folder and you will have a $1 bill in your Multimedia Bank.

RM Easiteach asking for a license key or says Demo in the background?

After installing Easiteach then loading the software and you get an error message like the one above, the most likely reason is that the software did not install correctly. The quickest resolution is to go Start>Control Panel>Add or Remove programs, and remove RM Easiteach. Then put the CD back in and and re-install. 

 

TeamBoard support

For any issues that you may be having with your TeamBoard interactive whiteboard or software please call (800) 263-2387 and ask for tech support or email support@teamboard.com

TeamBoard Drivers

Please click on the corresponding action bar that you are using to download the correct drivers for your board!

For the driver above please download the zip file to your computer (unzip) and run the setup by going to 1.0\installers\easiteach

For the driver above run or save your file to your desktop and run from there.

If you are using Vista please download and install this updated TeamBoard driver

If you are using Vista with the first action bar above then save this file to your computer, unzip and copy to the C:\Program Files\Easiteach TeamBoard directory. But you must first download and install the Vista TeamBoard driver above. 

Then in that same directory (C:\Program Files\Easiteach TeamBoard) rename the file EASI_T.tbm to EASI_T_old.tbm. Reboot and recalibrate. This will restore the functionality of the action bar.

RM Easiteach TeamBoard Drivers for Mac

In order to use these files you need to go http://www.stuffit.com/mac/expander to download Stuffit expander. This will open the mac.sit file.

For non-intel based mac computer please use this driver

For Intel based Mac's please use this driver.

TeamBoard Mac Quick Start Guide

RM Easiteach Secondary Content and Shockwave activities

Shockwave Player has not yet been ported to run natively on the new Intel-based Macintosh computers and currently only runs in Rosetta emulation mode. To install and use Shockwave Player on an Intel-based Macintosh, you will need to run the browser in Rosetta emulation mode. Follow the instructions below to launch your browser in Rosetta emulation mode.

Launching a Browser in Rosetta Emulation Mode

Applications like both Safari and Firefox default to running in native mode on the new Intel-based Macs and therefore you must follow a few simple steps to instead have then run in Rosetta emulation mode:

  • Quit out of the browser.
  • Go to your Applications folder and control-click on the browser application bundle.
  • In the context menu that appears select Get Info.
  • Under the General heading of the Info dialog select "Open using Rosetta".
  • Close the Info dialog box.
  • After completing the above steps the browser will now run in Rosetta emulation mode thus allowing you to install and use the Shockwave Player.

Installing the Shockwave Player

If you don't have the Shockwave Player installed, follow these steps in order to download, install and use the Shockwave Player:

  • Relaunch your browser in Rosetta emulation mode.
  • Go to the Shockwave Player Download Center and download the Shockwave Player installer.
  • Quit out of the browser.
  • Run the installer.