Chris Munday

"I started as a graduate software engineer in our software development division and one of the good things is the variety of roles I've then had over the past twelve years.  I moved to become a team leader within that department and then when I had more experience I became the group leader, looking after the whole of our software development operation for our networks business.

One of the key things for people within RM Education is their personal development; their career development and RM Education take that really seriously.  I think one of the biggest impacts I've had with our customers is the programme we've had around the quality of our hardware. We took on board customer the feedback that we've had over the last two or three years, from our customers, and we've put in place a program of activities to improve that quality. And now we have the best ever quality we've had for our hardware and we think it's industry leading.

One of the things RM Education sponsored me to do was a postgraduate diploma at Warwick University, so that helped me both to fulfil my role at the company better - but also from a personal development point of view.  I learnt loads of new skills and, met loads of new people on the course as well so that was probably the highlight for me.

We've won a number of awards at RM Education and one of the things that we are always looking to do is find out 'what's the next technology' that's going to come about, that's going to help schools and help students to learn. And one example of that is the Asus MiniBook that we introduced. We're the first to do that in the UK and we won an award for innovation on the back of that.

To sum up RM Education, it's about us developing and delivering products and services that will help teachers to teach."